Refund Policy

Effective Date: 06/06/2024

1. Introduction

Our refund policy is designed to provide flexibility and transparency. Please refer to the following guidelines for refunds on individual sessions and bundled courses.

By accessing or using our Services, you agree to be bound by these Terms. If you do not agree with these Terms, you may not use our Services. Our Privacy Policy explains how we collect, safeguard, and disclose information that results from your use of our Services. Please read it here https://pedrocohenfilm.com/privacy-policy

2. Individual Classes

Refund Requests: Refunds for individual sessions can be requested within 7 calendar days of purchase.

Rescheduling: Students can reschedule a session up to 7 days before the scheduled date.

Non-Refundable Window: Sessions canceled or rescheduled within 24 hours of the scheduled start time are non-refundable.

3. Bundles and Full Courses

Full Refund: A full refund for a bundle or course can be requested up to 7 calendar days before the first session.

Partial Refund After First Class: If a student withdraws after attending the first session, they are eligible for a refund on the remaining course, minus the cost of the first session.

4. Partial Refund for Course Progress

For students withdrawing partway through a 20-session course, we offer a percentage-based refund based on the number of sessions completed:

Up to 6 Sessions Completed: Students who withdraw after completing up to 6 sessions are eligible for a 70% refund of the total course price.

7 to 13 Sessions Completed: Students who complete between 7 and 13 sessions may receive a 40% refund of the total course price.

14 or More Sessions Completed: No refund is available once a student has completed 14 or more sessions.

5. Important Notes

This policy ensures fair consideration based on course progress and is consistent with industry standards.

For questions or to request a refund, please contact Cohen Films’ support team. [email protected]